Loom Review 2026 — Best Async Video Messaging for Teams
Loom review 2026: async video messaging, screen recording, AI features. Pricing, features, pros/cons. Compare to Loom alternatives.
What is Loom?
Loom is the leading async video messaging platform, letting you record and share instantly-viewable videos of your screen, camera, or both. Acquired by Atlassian in 2023, Loom has become an essential communication tool for remote and hybrid teams. With over 25 million users, Loom replaces lengthy emails, complex documentation, and scheduled meetings with quick, personal video messages.
Key Features
Instant Screen Recording
Record your screen, webcam, or both with a single click. Loom's browser extension, desktop app, and mobile app cover every platform. Videos are processed instantly and ready to share with a link — no exporting, uploading, or waiting.
Loom AI
Loom AI automatically generates titles, descriptions, chapters, and summaries for your videos. It can fill in awkward pauses, add background noise removal, and even create a written transcript. The AI Call-to-Action feature suggests next steps based on your video content.
Interactive Viewer Experience
Viewers can react with emoji reactions, leave time-stamped comments, and add bookmarks. Call-to-action buttons let you add links, surveys, or forms directly into your video. Video analytics show who watched, how much they watched, and where they dropped off.
Team Features
Shared workspace, team templates, and video folders for organized collaboration. SSO/SAML, SCIM provisioning, and team usage analytics for enterprise admins. Content moderation and retention policies keep team videos secure.
Integrations
Native integrations with Slack, Gmail, Outlook, Notion, Confluence, Jira, HubSpot, Intercom, Zendesk, and 30+ other tools. Loom embeds directly in these platforms so you can record and share without leaving your workflow.
Comparison Table
| Feature | Loom | ScreenPal (Screencast-O-Matic) | Vidyard |
|---|---|---|---|
| Free Tier | 25 videos, 5 min each | Unlimited (watermark) | Unlimited |
| Starting Price | $12.50/month | $4/month | $19/month |
| Screen + Cam Recording | Yes | Yes | Yes |
| Loom AI Features | Chapters, titles, summaries | Basic editing | AI summaries |
| Viewer Reactions | Emoji, comments, CTA | Comments only | Emoji, comments |
| Analytics | Who watched, drop-off | Basic views | Advanced analytics |
| G2 Rating | 4.6/5 | 4.3/5 | 4.5/5 |
| Best For | Async team communication | Education & training | Sales videos |
Pros & Cons
✅ Pros
- Instant recording and sharing — no upload wait
- Loom AI auto-generates titles, chapters, summaries
- Viewers can react and comment at specific timestamps
- Excellent Slack, Notion, Jira integration
- Acquired by Atlassian — deep product integration
- Generous free tier (25 videos, 5 min each)
❌ Cons
- Free videos expire after 30 days
- Video quality limited to 1080p (no 4K)
- Limited video editing capabilities
- Atlassian acquisition may change pricing
- Mobile app less feature-rich than desktop
Pricing 2026
Free
$0
- 25 videos
- 5 min max per video
- 30-day retention
- viewer reactions
- basic analytics
Business
$12.50/month
- Unlimited videos
- 30 min max
- unlimited retention
- AI features
- custom branding
- CTA buttons
Enterprise
$18.50/month
- Everything in Business plus SSO/SAML
- SCIM provisioning
- video moderation
- priority support
All prices are per user per month unless otherwise noted. Annual billing discounts available (typically ~20% savings). Enterprise plans have custom pricing.
Frequently Asked Questions
Is Loom free?
Yes, Loom Free plan includes 25 videos of up to 5 minutes each with 30-day retention. Business plan at $12.50/month unlocks unlimited videos, longer recordings, and AI features.
What is Loom AI?
Loom AI automatically generates video titles, descriptions, chapters, and summaries. It can also remove silences, reduce background noise, and suggest CTAs based on video content.
Is Loom safe and secure?
Yes, Loom uses TLS/SSL encryption in transit and AES-256 at rest. Business and Enterprise plans offer SSO/SAML, SCIM provisioning, and content moderation controls.
Was Loom acquired?
Yes, Loom was acquired by Atlassian in 2023 for approximately $975 million and integrates deeply with Jira, Confluence, and other Atlassian products.
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Final Verdict
Loom is a solid choice for teams looking for loom solutions in 2026. With strong features including Instant Screen Recording, it delivers good value for most use cases. Consider your specific requirements, team size, and budget when making your decision.
Try Loom for free → www.loom.com
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How We Test
🔬 Our Testing Methodology
We test every product and service hands-on with real accounts and real use cases. Our reviews are based on extended testing periods — typically 60-90 days — and we update our reviews quarterly to reflect changes in features, pricing, and performance.
- Real Accounts: We sign up for standard accounts — no special deals or sponsored access
- Extended Testing: We use each product for 60+ days before publishing our review
- Feature Coverage: We test every major feature and compare against competitors
- Value: We evaluate pricing against features, support, and long-term value
- Updates: We re-test and update reviews quarterly
Last updated: May 2026. We re-test all products quarterly.
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